CDM Associates Inc.

There is no more notorious disrupter of budgets than the unexpected system crash. As your staff sits idle, dollars float out the window in every direction. Yet it's not easy to anticipate these unfortunate events. We naturally assume that something that's working will keep working...like that light bulb that just popped, and was working perfectly well yesterday. You never know when trouble is going to appear.

Well, we know. Or we can. We are now able to offer a 24/7/365 monitoring service that will keep tabs on the health of all of your system components and proactively warn of impending equipment failure, such as when a hard drive has developed a critical error rate and is about to fail. Best of all, we monitor the system for you 24/7 from a central office, and generate email notification or, in critical situations, phone calls to the designated personnel. There are other benefits as well, including an organized remote control solution that can reach all workstations without firewall alterations, and a comprehensive disaster planning and recovery service (essential for mission critical systems).

Trouble-Free IT is available by subscription only from WAC Consulting Group partners. Please give us a call if you'd like to know more.

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